1. The business is mainly focused on the United States, with online retail and wholesale of commercial foodservice equipment, refrigeration equipment, smallwares, tabletop supplies, and cleaning supplies as its core business.
2. In the commercial foodservice equipment retail industry, it is one of the major online retailers in the United States. Competitors include WebstaurantStore and Restaurant Depot.
3. The official website brand terms are "KaTom" or "KaTom Restaurant Supply".